One of my biggest drivers in life is the constant strive to be better. I love learning, academia, and challenging what makes me uncomfortable. One of my lifelong goals is to build a library—a goal that Google informs me is achieved by owning a minimum of 1,000 books....
There are three types of Personas: Qualitative Personas, Statistical Personas, and Proto Personas. I’ve talked about all of these before but at a high level, Qualitative Personas are built from Interviews. Statistical Personas are built from analytics, and Proto...
As accessibility becomes of larger importance to organizations, designers find themselves learning more about the ADA and how it affects our digital products. In this discovery, designers find themselves researching all the regulations within the Web Content...
At Centene, we work in a decentralized environment where each UX designer leads their own product team. Each designer is building their own products, solving their own problems, and pulling from the same design system. However, with a decentralized environment comes...
Like most UX designers, reading through the book Design Sprint by Jake Knapp was an inspiring look into how a lean, agile workforce could be done. I aligned with the philosophy of constant iteration and the ability to unite a team into a single focus for each sprint...
Doctors have an order in which they ask questions and diagnose a patient. To example this, let’s say someone is visiting their doctor due to having some pain in their knee. The first steps begin with direct relevancy to the spot in question. Questions asked...
