Resume
Experience
Senior Product Designer
Centene Corporation (Fortune 25)
Seattle, WA (Remote)
September 2021 - Present
Led a 25+ person, $40m initiative product team through Agile and Lean UX practices to test, validate, and launched 5 enterprise-scale MVPs.
Developed a scalable, repeatable product design process adaptable to team size, and project structure regardless of environment or constraints.
Designed a tailored design-to-development handoff process (" Slicing") that scaled product teams and improved stakeholder communication and alignment.
Accelerated product development by building and maintaining 3 design systems used by 1 in 15 Americans using Atomic principles that ensured brand consistency, accessibility, and scalability across teams and projects.
Delivered rapid ROI by leading design strategy across 7 individual product teams, accelerating time-to-market and maximizing product impact.
Managed DesignOps, Design Studio, and Design Guild by driving measurable outcomes to scale product team initiatives
UX Designer
Exchange Bank
Santa Rosa, CA
July 2015 - July 2021
Spearheaded the rebranding, design, and launch of a 500+ page website, aligning product teams to deliver a unified brand experience across all departments.
Increased investment account sign-up conversion by 35% through validation strategies grounded in qualitative and quantitative, data-driven insights.
Accelerated delivery timelines by introducing Scrum, Agile, and human-centered design practices across 10+ person product team and a 20+ person department.
Ensured full legal compliance and accessibility by transforming a 500+ page website to meet ADA, Section 508, and WCAG AA standards, 100% Lighthouse score.
Creative Director
Already Set Up
Santa Rosa, CA
July 2015 - July 2021
Developed and launched 80+ custom websites leveraging WordPress, HTML, and CSS to meet diverse, user-centric client needs and technical requirements.
Ensured on-time, on-budget delivery by managing client relationships and coaching through the web development lifecycle.
Trained 40+ clients on the content management system and aligned stakeholders around an 'outcomes over output' strategy to drive meaningful results.
Web Designer
Business Website Center
Santa Rosa, CA
July 2010 - June 2015
Designed custom visuals and layouts for 20+ service-based websites using Photoshop, Illustrator, and InDesign.
Developed 20+ custom websites with HTML and CSS to align with each client's brand and service offering.
Partnered directly with clients on live design adjustments, balancing user experience with client preferences.
Contributed to a lean in-house team at a startup web agency, delivering end-to-end design support for small business websites.
Involvement
Product Design Mentor
ADPList
Seattle, WA (Remote)
July 2023 - Present
Mentored 100+ students in weekly sessions covering UX theory, design processes, Agile methodologies, enterprise structures, and career development.
Chairman
Professional Marketing Group
Santa Rosa, CA
July 2018 - January 2021
Hosted monthly events including professional lectures, studio tours, mixers, and a marketing conference with 300+ attendees
Co-Founder
North Bay Designers
Santa Rosa, CA
January 2015 - August 2018
Provided accessible design education and career resources to a growing professional community by organizing and hosting 20+ free monthly events.
Education
UX Design Spring Cohort
Springboard
February 2021 - October 2021
Engaged in supplemental learning to address skill gaps and support professional growth.
Design Sprint
AJ&Smart
March 2021 - April 2021
Certified Google Design Sprint Facilitator masterclass.
Certified Scrum Master
Scrum Alliance
July 2019
Pursued advanced education to strengthen skills in organizing and leading decentralized Agile product teams.
Product Design & Marketing
Santa Rosa Junior College
September 2008 - July 2017
Completed 40+ junior college courses over ten years, self-funding continuous education while building a broad, adaptable skillset.