Articles

AI Will Revolutionize Accessibility

AI Will Revolutionize Accessibility

AI will transform accessibility by making everyday digital products automatically usable for people with impairments.

AI will transform accessibility by making everyday digital products automatically usable for people with impairments.

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UX, Agile, and Healthcare Innovation Projects

UX, Agile, and Healthcare Innovation Projects

An interview: Exploring of how integrating user-centered UX design with Agile methodologies can accelerate and improve innovation in healthcare projects.

An interview: Exploring of how integrating user-centered UX design with Agile methodologies can accelerate and improve innovation in healthcare projects.

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How UX Fits in an Agile Framework

How UX Fits in an Agile Framework

An explanation of how embracing an Agile approach in product design lets UX teams deliver value early through incremental, test-driven iterations rather than aiming for perfection on the first try.

An explanation of how embracing an Agile approach in product design lets UX teams deliver value early through incremental, test-driven iterations rather than aiming for perfection on the first try.

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Why build design systems?

Why build design systems?

Why teams should build a design system as their product and team scale — how it helps manage component complexity, improve consistency, and enable faster, more maintainable design work when a simple component library becomes a bottleneck.

Why teams should build a design system as their product and team scale — how it helps manage component complexity, improve consistency, and enable faster, more maintainable design work when a simple component library becomes a bottleneck.

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An Introduction To Slicing

An Introduction To Slicing

An overview of the “Slicing” process — a method for breaking down UX design work into incremental, well-documented, stakeholder-aligned “slices” that map cleanly to Agile sprints.

An overview of the “Slicing” process — a method for breaking down UX design work into incremental, well-documented, stakeholder-aligned “slices” that map cleanly to Agile sprints.

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Attitudinal and Behavioral Research

Attitudinal and Behavioral Research

An overview of how “attitudinal” vs “behavioral” research methods differ — with attitudinal focusing on what users think and feel, and behavioral focusing on what they actually do — and guidance on when to use each in UX research.

An overview of how “attitudinal” vs “behavioral” research methods differ — with attitudinal focusing on what users think and feel, and behavioral focusing on what they actually do — and guidance on when to use each in UX research.

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Proto Personas

Proto Personas

Why using a “proto-persona” — a quick, assumption-based user archetype — can help teams start designing user-centered products faster when time or research is limited.

Why using a “proto-persona” — a quick, assumption-based user archetype — can help teams start designing user-centered products faster when time or research is limited.

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Capturing Brand Drivers

Capturing Brand Drivers

How to systematically identify and prioritize a brand’s core “drivers” — functional, economic, emotional, and self-expressive benefits — to define what truly attracts customers and sharpen the brand’s messaging.

How to systematically identify and prioritize a brand’s core “drivers” — functional, economic, emotional, and self-expressive benefits — to define what truly attracts customers and sharpen the brand’s messaging.

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When to Interview, Survey, and Focus Group

When to Interview, Survey, and Focus Group

When to use user interviews, surveys, or focus groups — highlighting each method’s strengths and trade-offs for gathering qualitative or quantitative insights from users.

When to use user interviews, surveys, or focus groups — highlighting each method’s strengths and trade-offs for gathering qualitative or quantitative insights from users.

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Lean, Agile, and Scrum

Lean, Agile, and Scrum

Defining the differences and relationships between Lean, Agile, and Scrum — explaining how Lean minimizes waste, Agile enables iterative value delivery and adaptability, and Scrum layers in structured team communication and cadence.

Defining the differences and relationships between Lean, Agile, and Scrum — explaining how Lean minimizes waste, Agile enables iterative value delivery and adaptability, and Scrum layers in structured team communication and cadence.

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What Is UX Design In Marketing

What Is UX Design In Marketing

How UX design and marketing overlap — arguing that when you view marketing as shaping perceptions and UX as shaping product experience, UX designers can naturally belong in marketing teams because both disciplines use similar tactics (user research, iteration, empathy, perception management) to influence audience behavior.

How UX design and marketing overlap — arguing that when you view marketing as shaping perceptions and UX as shaping product experience, UX designers can naturally belong in marketing teams because both disciplines use similar tactics (user research, iteration, empathy, perception management) to influence audience behavior.

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Designing the perfect game show

Designing the perfect game show

Reimagining trivia — proposing a new format (Ponder This) that emphasizes deduction, meaningful conversation, and shared discovery over rote memorization to create a deeper, more social “game show” experience.

Reimagining trivia — proposing a new format (Ponder This) that emphasizes deduction, meaningful conversation, and shared discovery over rote memorization to create a deeper, more social “game show” experience.

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Three Principles Of Persuasion

Three Principles Of Persuasion

Three rhetorical pillars — ethos, pathos, and logos — showing how credibility, emotional resonance, and logical argumentation can together form a powerful foundation for persuasive communication.

Three rhetorical pillars — ethos, pathos, and logos — showing how credibility, emotional resonance, and logical argumentation can together form a powerful foundation for persuasive communication.

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How ladders alter your marketing strategies

How ladders alter your marketing strategies

How using “ladders” — a mental ranking of brands in a customer’s mind — can guide different marketing strategies depending on whether you’re top, middle, or bottom of that ladder.

How using “ladders” — a mental ranking of brands in a customer’s mind — can guide different marketing strategies depending on whether you’re top, middle, or bottom of that ladder.

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My 5 Most Influential Books

My 5 Most Influential Books

Reflection on five books that most shaped the my approach to design, product thinking, leadership, and marketing.

Reflection on five books that most shaped the my approach to design, product thinking, leadership, and marketing.

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What Aristotle Can Teach Us About Marketing

What Aristotle Can Teach Us About Marketing

How Aristotle’s classical rhetorical framework — the appeals of Ethos, Pathos, and Logos — provides a timeless foundation for persuasive marketing through credibility, emotional resonance, and logical reasoning.

How Aristotle’s classical rhetorical framework — the appeals of Ethos, Pathos, and Logos — provides a timeless foundation for persuasive marketing through credibility, emotional resonance, and logical reasoning.

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Memories on a Graph

Memories on a Graph

How plotting your life’s most influential memories on a timeline — by “strength” of impact and emotional valence — can reveal recurring themes, turning points, and what truly drives your sense of purpose.

How plotting your life’s most influential memories on a timeline — by “strength” of impact and emotional valence — can reveal recurring themes, turning points, and what truly drives your sense of purpose.

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