All UX designers know that education is paramount to succeeding in this industry. The technical world moves fast and if we don’t keep up, more skilled designers using advanced tools like AI will outdate the need for their previous generation. Education that is...
As my team’s design system and pattern library mature, we continue our efforts to maintain scalability while still enabling our resources to be easily consumable. However, with system scalability comes sacrifice—flexibility typically being one of them. In the...
One of my biggest drivers in life is the constant strive to be better. I love learning, academia, and challenging what makes me uncomfortable. One of my lifelong goals is to build a library—a goal that Google informs me is achieved by owning a minimum of 1,000 books....
I struggle with the term ‘journey map’ because it means so many different things. A journey map could measure the emotional state of a user as they use a product. A journey map could also show the different types of users involved in the process, the...
There are three types of Personas: Qualitative Personas, Statistical Personas, and Proto Personas. I’ve talked about all of these before but at a high level, Qualitative Personas are built from Interviews. Statistical Personas are built from analytics, and Proto...
